Harrowden Foods / BB-Demo – Renewal

Renewal call 88 days before the 5 Jan 2027 Growth renewal. Rajesh Mistry has tied the renewal to usage by team and cost per head, and the monthly usage record and the QBR figures disagree.

Context: The monthly usage record shows 58 active users in September 2026 against 60 licensed. The 1 Sep 2026 QBR cited under ten and the 22 Sep 2026 QBR around fourteen, and Rajesh Mistry judges the renewal on that number.

Approach: Open with one reconciled figure and say plainly where usage is weak, team by team. Then table one co-termed paper matching the executed Growth order form at £50,000 and the signed £8,000 add-on.

Commercial: Figures differ by source. CRM ARR is £58,000, the invoiced run rate is £54,405, and the 6 Oct 2026 renewal notice quotes £58,000, which no executed paper states.

Watch for: A second renewal call with the same attendees is booked at 13:30 the same day, so confirm which one stands. The evidence does not show whether the usage pack due before this call was sent.

Next: The negotiation call with Owen Tallis is booked for 19 Oct 2026. Keep the open £8,000 planner proposal separate from the renewal paper.

AI · claude-opus-5-5 · 11 Oct 2026