Rachel Dunmore

Rachel Dunmore is BB-Demo's Finance Manager in London. Customers know her through invoices, PO requests and payment chasers. Her book is 101 email threads across many accounts, with overdue invoices and a pending credit note open now.

Role: Rachel is Finance Manager in the finance department in London, reporting to Bridget Kearsley, and has been in post since 4 Nov 2024. To customers she is the person who issues invoices and chases payment.

Book: Her activity is almost all email: 101 threads, one recorded call and no tickets assigned. Wexmoor Property Group (17), Copperlane Payroll (10) and Brakkevoort Logistics (8) carry the most activity.

Evidence: Most reads are invoices sent with a PO request and no customer reply. The exceptions are a Growth-tier invoice dispute and the July Enterprise service credit note for Fenmoor Specialty Underwriting.

Now: She is chasing an overdue £19,500 Copperlane invoice and an unpaid £26,400 Starter renewal invoice. The 7 Oct 2026 due date on the Ardcarne invoice has passed with payment not shown, and the Growth credit note still needs CFO sign-off.

AI · claude-sonnet-5-5 · 11 Oct 2026