Bethan Lister

Bethan Lister

Staff

Support Engineer · support · reports to Dominic Hale

Bethan Lister is a London Support Engineer with 125 tickets assigned. Her recent work is mostly refresh and connector faults at Veldmaat, Hollins Tarrant and Fenmoor, plus how-to questions, with several tickets still open.

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Current to 11 Oct 26

Bethan Lister is a London Support Engineer with 125 tickets assigned. Her recent work is mostly refresh and connector faults at Veldmaat, Hollins Tarrant and Fenmoor, plus how-to questions, with several tickets still open.

Role: Bethan Lister is a Support Engineer in the support department in London, reporting to Dominic Hale. She started on 4 Mar 2024.

Book: Counts show 125 tickets assigned, 8 email threads and no attended calls. Activity is highest at Hollins Tarrant (35), then Brackwell Freight Ltd (27), Fenmoor Specialty Underwriting (26), Lornefield Pensions Administration (26) and Veldmaat Payments (19).

Evidence: The recent reads are mostly nightly refresh and connector faults, which she escalates to platform engineers such as Ewan Pryce and Kieran Walsh. She also answers how-to and feature questions and logs gaps for the roadmap.

Now: Veldmaat has a refresh root cause found on 1 Oct 2026, with Ewan's query fix still to be confirmed. Hollins Tarrant has a pending connector authentication ticket, and a Fenmoor dashboard performance ticket is open.

AI · claude-sonnet-5-5 · 11 Oct 2026

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On record

Updated 9 Oct 26
Organisations0
Calls0
Email threads22
Deals0
Documents0
Events0
Computedmade from

Calls

Not yet analysedNo calls in the last four weeks.
Callsmade from

Time off

FromToTypeDaysStatus
25 Nov 20261 Dec 2026holiday5booked
13 Aug 202613 Aug 2026holiday1taken
2 Aug 202612 Aug 2026holiday8taken
29 Jul 202629 Jul 2026sick1taken
13 Jul 202614 Jul 2026holiday2taken
6 Jul 20268 Jul 2026sick3taken
24 Jun 202624 Jun 2026holiday1taken
27 May 202627 May 2026sick1taken
14 May 202614 May 2026holiday1taken
27 Apr 202627 Apr 2026holiday1taken
27 Feb 20263 Mar 2026holiday3taken
12 Dec 202516 Dec 2025holiday3taken
10 Nov 202514 Nov 2025holiday5taken
14 Aug 202527 Aug 2025holiday9taken
11 Aug 202513 Aug 2025holiday3taken
4 Aug 20254 Aug 2025holiday1taken
26 Mar 202527 Mar 2025sick2taken
3 Mar 20254 Mar 2025holiday2taken
5 Dec 20249 Dec 2024holiday3taken
24 Oct 202428 Oct 2024holiday3taken
7 Oct 202411 Oct 2024holiday5taken
9 Sep 20249 Sep 2024holiday1taken
13 Aug 202419 Aug 2024holiday5taken
22 Jul 202422 Jul 2024holiday1taken
24 Jun 202424 Jun 2024holiday1taken
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