Dominic Hale

Dominic Hale

Staff

Support Lead · support · reports to Sofia Marchetti

Dominic Hale is Support Lead in London. His recorded work is escalation handling on four accounts, led by Calderbrook Housing Group, where he commits to written updates on stale or late data. The evidence does not show how the fixes ended.

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Insight

Current to 11 Oct 26

Dominic Hale is Support Lead in London. His recorded work is escalation handling on four accounts, led by Calderbrook Housing Group, where he commits to written updates on stale or late data. The evidence does not show how the fixes ended.

Role: Dominic is Support Lead in the support department in London. He reports to Sofia Marchetti and started on 6 Jan 2025.

Book: The counts show 4 calls attended, 4 recorded calls and 1 email thread, with no tickets assigned. Calderbrook Housing Group carries the most activity, followed by Veldmaat Payments, Hollins Tarrant and Brakkevoort Logistics.

Evidence: All five reads are escalations or complaints about stale or late data. In each, Dominic is the one who commits to written updates, for example daily updates to Veldmaat Payments after the 28 Jul 2026 call.

Now: He is the named owner of update commitments on all four accounts. The evidence does not show whether the underlying fixes landed or how the credit questions were answered.

AI · claude-sonnet-5-5 · 11 Oct 2026

On record

Updated 9 Oct 26
Organisations0
Calls4
Email threads1
Deals0
Documents0
Events0
Computedmade from

Calls

Not yet analysedNo calls in the last four weeks.

Time off

FromToTypeDaysStatus
23 Nov 202623 Nov 2026holiday1booked
6 Nov 202612 Nov 2026holiday5booked
2 Oct 20265 Oct 2026holiday2taken
2 Sep 20264 Sep 2026holiday3taken
9 Aug 202617 Aug 2026holiday6taken
20 Apr 202624 Apr 2026holiday5taken
8 Dec 202510 Dec 2025holiday3taken
3 Dec 20255 Dec 2025holiday3taken
10 Oct 202510 Oct 2025sick1taken
22 Aug 202529 Aug 2025holiday5taken
19 Aug 202519 Aug 2025holiday1taken
1 Aug 202513 Aug 2025holiday9taken
9 May 20259 May 2025holiday1taken

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Documents477
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Invoices101
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News items56

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