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Olivia Grant

Staff

Support Engineer · support · reports to Dominic Hale

How they work

Insight

Not yet analysedThe staff insight record staff_insight:emp_135 has not been written yet.

On record

Updated 9 Oct 26

Organisations0

Calls0

Email threads8

Deals0

Documents0

Events0

Computedmade from

Calls

Not yet analysedNo calls in the last four weeks.

Time off

From	To	Type	Days	Status
7 Dec 2026	9 Dec 2026	holiday	3	booked
26 Oct 2026	28 Oct 2026	holiday	3	booked
12 Oct 2026	12 Oct 2026	holiday	1	booked
11 Sep 2026	14 Sep 2026	sick	2	taken
12 Aug 2026	20 Aug 2026	holiday	7	taken
16 Jul 2026	16 Jul 2026	holiday	1	taken
4 Mar 2026	5 Mar 2026	holiday	2	taken
27 Feb 2026	27 Feb 2026	holiday	1	taken
13 Feb 2026	13 Feb 2026	sick	1	taken
4 Feb 2026	4 Feb 2026	holiday	1	taken
30 Jan 2026	3 Feb 2026	holiday	3	taken
19 Jan 2026	20 Jan 2026	sick	2	taken
9 Jan 2026	9 Jan 2026	holiday	1	taken
16 Dec 2025	17 Dec 2025	sick	2	taken
7 Dec 2025	9 Dec 2025	holiday	2	taken
18 Nov 2025	18 Nov 2025	holiday	1	taken
12 Sep 2025	16 Sep 2025	sick	3	taken
4 Sep 2025	4 Sep 2025	holiday	1	taken
28 Aug 2025	28 Aug 2025	holiday	1	taken
10 Aug 2025	15 Aug 2025	holiday	5	taken
24 Jun 2025	25 Jun 2025	holiday	2	taken
5 Jun 2025	5 Jun 2025	holiday	1	taken
3 Jun 2025	3 Jun 2025	holiday	1	taken
28 May 2025	28 May 2025	holiday	1	taken
12 May 2025	12 May 2025	holiday	1	taken

B-Brain is a fictional company; every organisation and person here is invented. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Brain Claude Project, where Claude answers from the same data using the B-Brain tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	75
People at customers	290
B-Brain staff	40
Calls	784
Email threads	1,169
Support tickets	449
Documents	477
Deals	117
Invoices	101
Events	49
News items	56

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

B-Brain is a fictional company: every organisation, person and figure here is invented for this demonstration.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.