Ollie Pearson

Ollie Pearson is an Implementation Consultant who carries Ardcarne Life Assurance and Auerhain Industrietechnik. Auerhain's onboarding is going well; Ardcarne's CISO wants dated evidence from him after the 6 Oct 2026 kickoff.

Role: Ollie is an Implementation Consultant in customer success, based in London, hired on 16 Mar 2026 and reporting to Sofia Marchetti. He runs onboarding plans and connector set-up for new customers.

Book: His activity sits on two accounts, Ardcarne Life Assurance (9) and Auerhain Industrietechnik (8). The counts show 13 calls attended, 8 recorded calls, 4 email threads, 2 documents authored and 0 tickets assigned.

Evidence: At Auerhain, the Growth implementation reached launch, and by 22 Jun 2026 four people had built their own dashboards. At Ardcarne, the CISO asked for dated commitments after the 6 Oct 2026 kickoff.

Now: Ollie owes Ardcarne a dated evidence pack, a connector plan and the exit plan status by Tuesday. The evidence does not show whether they have been sent, and Auerhain's handover to the CSM team is the other open point.

AI · claude-sonnet-5-5 · 11 Oct 2026