Who they are
Insight
Current to 11 Oct 26Financial Controller at Fenmoor Specialty Underwriting. She approves invoices and wants every figure traceable to the order form. She has not replied in any of the invoice threads, so her acceptance of billing is not shown.
Role: Financial Controller, CRM role finance, London. Records show two calls and six email threads, and no tickets or deals. Most threads are B-Brain invoices sent to her.
Influence: Richard Thorne leads the commercial decision. Harriet sets the billing bar: two invoices reconciling to order form lines, period wording on the face, and written reasons for any credit note.
Watch: She did not reply to the 1 Jul 2026 Enterprise invoice, which was raised from the deal record, not the executed order form. Her stance that she will not approve a figure she cannot trace makes a PO number and line-by-line reconciliation the next step. Rachel Dunmore chases the PO number and confirms the accounts payable mailbox.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Fenmoor Specialty Underwriting | Financial Controller | finance | harriet.gale@fenmoor.example |
Activity
- 19 Nov 2026eventB-Brain webinar
+11
- 1 Jul 2026email_threadInvoice INV-001-0004 for the Enterprise subscription
- 1 Jul 2026invoiceINV-001-0004
- 20 Nov 2025eventB-Brain webinar
+10
- 6 Nov 2025email_threadInvitation: B-Brain webinar, Thursday 20 November 2025
- 1 Jul 2025email_threadInvoice INV-001-0003 for your records
- 1 Jul 2025invoiceINV-001-0003
- 22 Apr 2025callFenmoor Specialty Underwriting / B-Brain – Renewal
+2
- 1 Jul 2024email_threadYour first B-Brain invoice
- 1 Jul 2024invoiceINV-001-0002
- 18 Jun 2024email_threadFenmoor invoice for the implementation
- 18 Jun 2024invoiceINV-001-0001
- 30 May 2024email_threadFenmoor order form - commercial and contract points
+2
- 28 May 2024callFenmoor Specialty Underwriting / B-Brain – Negotiation
+2