Tanjong Arc Logistics / B-Brain – Proposal
Callcompleted
Tanjong Arc Logistics: documents · 2026-10-05 08:45
Proposal call with Jun Tan and CFO Hao Goh. Growth tier quoted at £50,000 a year plus £12,000 implementation. Hao asked about renewal price, support and exit terms. A formal proposal and order form were promised.
What was said
What this says
Current to 11 Oct 26Proposal call with Jun Tan and CFO Hao Goh. Growth tier quoted at £50,000 a year plus £12,000 implementation. Hao asked about renewal price, support and exit terms. A formal proposal and order form were promised.
What happened: Tom Ashdown quoted Growth tier at £50,000 a year with £12,000 implementation, and year one all-in as sixty-two thousand pounds. Hao asked whether the renewal price is locked in and was told year two is the same.
Customer view: Hao and Jun probed support, service credits, exit terms and go-live timing. Hao called the timeline tight but doable, and Jun said to proceed.
Commercial: Tom described a freshness credit for Growth, but standard terms credit availability only for Growth, so the order form wording needs checking. Eight weeks from an early November signature also does not obviously land in early December.
Watch: The order form was promised by end of week; the evidence does not show it was sent or signed.
Themes
Current to 9 Oct 26Who was there
B-Brain
Them
Follow-up
Next steps
Current to 9 Oct 26- Tom Ashdown to send the formal proposal and order form to Jun and Hao, promised by the end of that week.
- Tom Ashdown to confirm the service credit wording and go-live date before the order form goes out.
Risks
Current to 9 Oct 26- The freshness credit described for Growth goes beyond standard terms, which credit only Enterprise for freshness.
- The go-live promise of early December does not obviously fit eight weeks from an early November signature.
Opportunities
Current to 9 Oct 26- Order form signature by early November would start a Growth subscription and implementation.
- Jun's question about extra users and connectors points to later add-ons or an Enterprise upgrade.