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Silverbeck Energy Services

Watch£19,500Renews 1 Dec 26Proposal · £22,000/yr
made from

AI facts

Current to 11 Oct 26

Silverbeck Energy Services holds an executed Starter order form at £19,500 a year, running 1 Dec 2025 to 30 Nov 2026, and both invoices were paid within terms. Active users held at 9 over the last four months, while questions asked moved from 377 to 395 (5%). An open renewal deal at £22,000 has an expected close of 24 Nov 2026, and a renewal call is booked for 19 Oct 2026. On 17 Sep 2026 Kirsty Ingham said two people had left over summer.

Read from 11 calls · 16 email threads · 3 tickets · 1 news items · 2 deals · 5 people · 7 documents, newest 17 Sep 26

AImade from

AI opinion

Current to 11 Oct 26

Watch: the renewal on 1 Dec 2026 carries a 12.8% rise to £22,000, and the 90-day notice window appears to have passed. Usage is flat rather than falling, but Oliver Kirkby asks 35% of recent questions. Re-engaging four or five colleagues would rebuild depth.

SignalsSilverbeck Energy Services / BB-Demo – Check InDocument roll-upYour Starter renewal notice

AI · claude-opus-5-5 · 11 Oct 2026

AImade from

Next step

Current to 11 Oct 26
What
Lewis Kerr prepares the £22,000 Starter renewal price and value case for the 19 Oct 2026 call with Kevin Kershaw. renewal
Who
Lewis Kerr Lewis Kerr
When
this_week by 9 Oct 2026
Why
Lewis Kerr should prepare the £22,000 renewal price and a value case for the 19 Oct 2026 call with Kevin Kershaw. Kevin has not answered the renewal notice, and an earlier draft showed year two at £19,500.

AI · claude-opus-5-5 · 11 Oct 2026

AImade from

Profile

Updated 9 Oct 26
  • IndustryEnergy servicesSource: CRM company record
  • Websitesilverbeck.exampleSource: CRM company record
  • CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
  • HQ cityAberdeenSource: CRM company record
  • Size280 employeesSource: CRM company record
  • CRM ownerLewis KerrSource: CRM company record · Account Executive · CSM Amara Obi
  • Customer since1 Dec 2025Source: first executed order form ctr_019_01, signed 14 Nov 2025 · Starter tier · In the CRM since 4 Aug 2025
  • TypeCustomerSource: contracts and invoices (signals) · CRM stage customer
  • StateWatchSource: AI assessment · Written 11 Oct 2026
CRMmade from

Key facts

Updated 9 Oct 26
  • Contracted ARR£19,500Source: executed order form ctr_019_01, 1 Dec 2025 to 30 Nov 2026 · CRM £19,500 · Invoiced run rate £19,500 · As of 9 Oct 2026
  • Next renewal1 Dec 2026Basis: order form ctr_019_01 ends 30 Nov 2026 · In 53 days · Renewal price £22,000 (+12.8%) · list price of the tier on the renewal date (price book); v1 prices and first-term discounts end at renewal
  • Term1 Dec 2025 to 30 Nov 2026Source: order form ctr_019_01 (new), signed 14 Nov 2025 · Billed annually · 15 seats, 4 connectors
  • TierStarterSource: the current order form
  • Open dealProposal · £22,000Source: CRM deal Silverbeck Energy Services – Renewal · renewal deal · Expected close 24 Nov 2026 · Owner Lewis Kerr
  • Last contact17 Sep 2026Call: Silverbeck Energy Services / BB-Demo – Check In · 22 days before 9 Oct 2026
  • Tenanteu-west-2Source: product analytics, reporting since Dec 2025 · 3 connectors configured
  • Licensed seats159 active users in Sep 2026 · Order form ctr_019_01: 15 seats
Computedmade from

The story

Current to 11 Oct 26
Watch

Watch: the Starter renewal on 1 Dec 2026 rises 12.8% to £22,000 after a draft showed £19,500. Usage is flat, invoices are paid and the main hands-on user left. Lewis Kerr takes price and value to the 19 Oct 2026 call.

Watch for Silverbeck Energy Services, which holds an executed Starter order form at £19,500 a year to 30 Nov 2026. Renewal on 1 Dec 2026 rises 12.8% to £22,000, though draft Proposal v1 of 1 Oct 2025 showed year two at £19,500.

Active users held at 9 over the last four months, while questions asked moved from 377 to 395. Oliver Kirkby, the only admin, asks 35% of recent questions, and the main hands-on user left over summer.

Kevin Kershaw, Managing Director, has not answered the 1 Sep 2026 renewal notice, which cited usage down 41% on the quarter. A work orders connector ticket from 16 Jun 2026 shows no resolution.

Lewis Kerr prepares the £22,000 price and value case by 9 Oct 2026 for the 19 Oct 2026 call with Kevin. Amara Obi builds a re-engagement plan for Kirsty Ingham's colleagues.

AI · claude-opus-5-5 · 11 Oct 2026

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ARR journey

Updated 9 Oct 26
Contracted ARR and Invoiced ARR · monthlyUpdated 09 Oct 26
Contracted ARRInvoiced ARR
£0k£10k£20kJan 26Mar 26May 26Jul 26Sep 26new£20k£20kDec 25: Contracted ARR £20k; Invoiced ARR £20kJan 26: Contracted ARR £20k; Invoiced ARR £20kFeb 26: Contracted ARR £20k; Invoiced ARR £20kMar 26: Contracted ARR £20k; Invoiced ARR £20kApr 26: Contracted ARR £20k; Invoiced ARR £20kMay 26: Contracted ARR £20k; Invoiced ARR £20kJun 26: Contracted ARR £20k; Invoiced ARR £20kJul 26: Contracted ARR £20k; Invoiced ARR £20kAug 26: Contracted ARR £20k; Invoiced ARR £20kSep 26: Contracted ARR £20k; Invoiced ARR £20k
One point per month; the dot and figure at the right end are the latest value. The line steps because the figure holds until it changes. Latest (Sep 26): Contracted ARR £20k; Invoiced ARR £20k. Invoiced ARR matches Contracted ARR in every month, so it is drawn dashed over it. Basis: accounting system, facts.arr_monthly:org_019.
Show the figures as a table
Contracted ARRInvoiced ARR
Dec 25£20k£20k
Jan 26£20k£20k
Feb 26£20k£20k
Mar 26£20k£20k
Apr 26£20k£20k
May 26£20k£20k
Jun 26£20k£20k
Jul 26£20k£20k
Aug 26£20k£20k
Sep 26£20k£20k
Accountingmade from

Platform usage

Updated 9 Oct 26

Headroom on the Starter tier, Sep 2026: 9 of 15 included users; 3 of 4 included connectors.

Active users · Sep 26
9level vs Jun 26of 15 included on the tier
Questions asked · Sep 26
395down 54 vs Jun 26
Connectors configured · Sep 26
3level vs Jun 26of 4 included on the tier
Active admins · Sep 26
1level vs Jun 26
Data volume · Sep 26
4.5 GBup 0.2 GB vs Jun 26
Active users and questions · monthlyUpdated 09 Oct 26
Left axisActive usersIncluded users (15)Right axisQuestions asked
00825015500Dec 25Jan 26Feb 26Mar 26Apr 26May 26Jun 26Jul 26Aug 26Sep 263959Dec 25: Active users 5; Included users (15) 15; Questions asked 45Jan 26: Active users 7; Included users (15) 15; Questions asked 253Feb 26: Active users 8; Included users (15) 15; Questions asked 322Mar 26: Active users 9; Included users (15) 15; Questions asked 414Apr 26: Active users 9; Included users (15) 15; Questions asked 404May 26: Active users 9; Included users (15) 15; Questions asked 377Jun 26: Active users 9; Included users (15) 15; Questions asked 449Jul 26: Active users 9; Included users (15) 15; Questions asked 432Aug 26: Active users 9; Included users (15) 15; Questions asked 241Sep 26: Active users 9; Included users (15) 15; Questions asked 395
One point per month; the dot and figure at the right end are the latest value. Two scales: left-axis lines read against the left figures, right-axis lines against the coloured figures on the right; both start at zero, so where the lines cross means nothing. The dotted line is the allowance. Latest (Sep 26): Active users 9; Questions asked 395. Oct 26 is month to date, so it is left off the lines and the tiles. Basis: product usage, facts.usage_monthly:org_019, signals:org_019.
Connectors, admins and data volume · monthlyUpdated 09 Oct 26
Left axisConnectors configuredIncluded connectors (4)Active adminsRight axisData volume
00.0 GB22.5 GB45.0 GBJan 26Mar 26May 26Jul 26Sep 264.5 GB31Dec 25: Connectors configured 2; Included connectors (4) 4; Active admins 1; Data volume 2.5 GBJan 26: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 3.9 GBFeb 26: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 4.0 GBMar 26: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 4.0 GBApr 26: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 4.1 GBMay 26: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 4.2 GBJun 26: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 4.3 GBJul 26: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 4.4 GBAug 26: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 4.4 GBSep 26: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 4.5 GB
One point per month; the dot and figure at the right end are the latest value. Two scales: left-axis lines read against the left figures, right-axis lines against the coloured figures on the right; both start at zero, so where the lines cross means nothing. The dotted line is the allowance. The line steps because the figure holds until it changes. Latest (Sep 26): Connectors configured 3; Active admins 1; Data volume 4.5 GB. Oct 26 is month to date, so it is left off the lines and the tiles. Basis: product usage, facts.usage_monthly:org_019, signals:org_019.

Dated markers: Dec 2026 renewal within 120d price rise.

Usagemade from

Documents

Updated 9 Oct 26

7 documents in 3 folders; 1 drafts hang on their executed paper. All documents

  • commercial
  • delivery
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Open deals

DealStageAmountClose
Silverbeck Energy Services – Renewalproposal£22,00024 Nov 2026
CRMmade from

Open tickets

Not yet analysedNo open tickets.
Helpdeskmade from

Activity

CRMmade from

Contacts

CRMmade from

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • not yet analysed
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Silverbeck Energy Services' pages are written from 4 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 38 AI summaries of 42 raw things (calls, tickets, emails, news), 5 people (5 with an AI write-up) and 5 staff (0 with an AI write-up), shown on 11 pages. 1 AI record in this trail is not yet analysed.

The trail as a list (block, record, entity, raw row)
Computedmade from
Sources AI · Accounting · Calls · Contracts · CRM · Documents · Events · Support · Email · Web · Usage
made from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Press Ask Brain in the header. Type a question, or pick one of the examples.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

DataRecords
Organisations75
People at customers290
BB-Demo staff40
Calls784
Email threads1,169
Support tickets449
Documents477
Deals117
Invoices101
Events49
News items56

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

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