Hollins Tarrant logo

Hollins Tarrant

AtRisk£19,500Renews 4 Jan 27Renewal_open · £22,000/yr
made from

AI facts

Current to 11 Oct 26

Hollins Tarrant holds a Starter subscription at £19,500 a year under the order form signed 22 Dec 2025, running 4 Jan 2026 to 3 Jan 2027, with 15 licensed users. In September 2026 it had 3 active users and asked 31 questions. An open renewal deal of £22,000 is expected to close on 4 Jan 2027, and renewal calls are booked for 19 Oct 2026 and 26 Oct 2026. A CRM connector ticket raised on 25 Aug 2026 is still pending.

Read from 35 calls · 51 email threads · 36 tickets · 1 news items · 4 deals · 4 people · 18 documents, newest 5 Oct 26

AImade from

AI opinion

Current to 11 Oct 26

AtRisk, because usage has collapsed ahead of the renewal and the Managing Director is asking what the firm pays for. Invoices are paid on time, so this is value risk. Repointing connectors at the new Salesforce setup is the one route to a value case.

SignalsRenewalYour Starter renewal in JanuaryCRM connector sync errorsHollins Tarrant - Order Form (signed)

AI · claude-opus-5-5 · 11 Oct 2026

AImade from

Next step

Current to 11 Oct 26
What
Marcus Bell resolves the pending CRM connector authentication failure, repoints the connectors at the new Salesforce setup and shows Rob Ellery refreshed data before the 19 Oct 2026 renewal call. at_risk_save
Who
Marcus Bell Marcus Bell
When
this_week by 9 Oct 2026
Why
Before the 19 Oct 2026 renewal call, Marcus Bell should fix the pending CRM connector authentication and repoint connectors at Salesforce, so Rob Ellery sees live data in place of a brain his team stopped using after the CRM move.

AI · claude-opus-5-5 · 11 Oct 2026

AImade from

Profile

Updated 9 Oct 26
  • IndustryRecruitmentSource: CRM company record
  • Websitehollinstarrant.exampleSource: CRM company record
  • CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
  • HQ cityBristolSource: CRM company record
  • Size140 employeesSource: CRM company record
  • CRM ownerTom AshdownSource: CRM company record · Account Executive · CSM Marcus Bell
  • Customer since4 Jan 2024Source: first executed order form ctr_004_01, signed 13 Dec 2023 · Starter tier · In the CRM since 15 Sep 2023
  • TypeCustomerSource: contracts and invoices (signals) · CRM stage customer
  • StateAtRiskSource: AI assessment · Written 11 Oct 2026
CRMmade from

Key facts

Updated 9 Oct 26
  • Contracted ARR£19,500Source: executed order form ctr_004_03, 4 Jan 2026 to 3 Jan 2027 · CRM £19,500 · Invoiced run rate £19,500 · As of 9 Oct 2026
  • Next renewal4 Jan 2027Basis: order form ctr_004_03 ends 3 Jan 2027 · In 87 days · Renewal price £22,000 (+12.8%) · list price of the tier on the renewal date (price book); v1 prices and first-term discounts end at renewal
  • Term4 Jan 2026 to 3 Jan 2027Source: order form ctr_004_03 (renewal), signed 22 Dec 2025 · Billed annually · 15 seats, 4 connectors
  • TierStarterSource: the current order form
  • Open dealRenewal open · £22,000Source: CRM deal Hollins Tarrant – Renewal · renewal deal · Expected close 4 Jan 2027 · Owner Tom Ashdown
  • Last contact8 Oct 2026Email: Your Starter renewal in January · 1 days before 9 Oct 2026
  • Tenanteu-west-1Source: product analytics, reporting since Jan 2024 · 2 connectors configured
  • Licensed seats153 active users in Sep 2026 · Order form ctr_004_03: 15 seats
Computedmade from

The story

Current to 11 Oct 26
AtRisk

AtRisk: Hollins Tarrant's Starter renewal on 4 Jan 2027 carries a 12.8% rise to £22,000. Active users and questions have collapsed, and the Managing Director says the team stopped using the brain after the Salesforce move.

AtRisk, Hollins Tarrant holds Starter at £19,500 a year under the order form signed 22 Dec 2025, running to 3 Jan 2027. The CRM's renewal deal is £22,000, a 12.8% rise, renewing 4 Jan 2027.

Active users fell from 7 in May 2026 to 3 in September 2026, and questions asked from 123 to 31. One unnamed user asks 37% of the last 90 days' questions, and Jenna Price, the champion, has parked sessions.

Rob Ellery, Managing Director, wrote on 5 Oct 2026 that the team stopped using the brain after the Salesforce move and all spend is under review. A CRM connector ticket from 25 Aug 2026 is still pending, so the brain is going stale.

Marcus Bell should fix the connector and repoint connectors at Salesforce, showing Rob refreshed data before the 19 Oct 2026 renewal call, with Tom Ashdown preparing the £22,000 terms.

AI · claude-opus-5-5 · 11 Oct 2026

AImade from

ARR journey

Updated 9 Oct 26
Contracted ARR and Invoiced ARR · monthlyUpdated 09 Oct 26
Contracted ARRInvoiced ARR
£0k£10k£20kMar 24Sep 24Mar 25Sep 25Mar 26Sep 26new£20k£20kJan 24: Contracted ARR £20k; Invoiced ARR £20kFeb 24: Contracted ARR £20k; Invoiced ARR £20kMar 24: Contracted ARR £20k; Invoiced ARR £20kApr 24: Contracted ARR £20k; Invoiced ARR £20kMay 24: Contracted ARR £20k; Invoiced ARR £20kJun 24: Contracted ARR £20k; Invoiced ARR £20kJul 24: Contracted ARR £20k; Invoiced ARR £20kAug 24: Contracted ARR £20k; Invoiced ARR £20kSep 24: Contracted ARR £20k; Invoiced ARR £20kOct 24: Contracted ARR £20k; Invoiced ARR £20kNov 24: Contracted ARR £20k; Invoiced ARR £20kDec 24: Contracted ARR £20k; Invoiced ARR £20kJan 25: Contracted ARR £20k; Invoiced ARR £20kFeb 25: Contracted ARR £20k; Invoiced ARR £20kMar 25: Contracted ARR £20k; Invoiced ARR £20kApr 25: Contracted ARR £20k; Invoiced ARR £20kMay 25: Contracted ARR £20k; Invoiced ARR £20kJun 25: Contracted ARR £20k; Invoiced ARR £20kJul 25: Contracted ARR £20k; Invoiced ARR £20kAug 25: Contracted ARR £20k; Invoiced ARR £20kSep 25: Contracted ARR £20k; Invoiced ARR £20kOct 25: Contracted ARR £20k; Invoiced ARR £20kNov 25: Contracted ARR £20k; Invoiced ARR £20kDec 25: Contracted ARR £20k; Invoiced ARR £20kJan 26: Contracted ARR £20k; Invoiced ARR £20kFeb 26: Contracted ARR £20k; Invoiced ARR £20kMar 26: Contracted ARR £20k; Invoiced ARR £20kApr 26: Contracted ARR £20k; Invoiced ARR £20kMay 26: Contracted ARR £20k; Invoiced ARR £20kJun 26: Contracted ARR £20k; Invoiced ARR £20kJul 26: Contracted ARR £20k; Invoiced ARR £20kAug 26: Contracted ARR £20k; Invoiced ARR £20kSep 26: Contracted ARR £20k; Invoiced ARR £20k
One point per month; the dot and figure at the right end are the latest value. The line steps because the figure holds until it changes. Latest (Sep 26): Contracted ARR £20k; Invoiced ARR £20k. Invoiced ARR matches Contracted ARR in every month, so it is drawn dashed over it. Basis: accounting system, facts.arr_monthly:org_004.
Show the figures as a table
Contracted ARRInvoiced ARR
Jan 24£20k£20k
Feb 24£20k£20k
Mar 24£20k£20k
Apr 24£20k£20k
May 24£20k£20k
Jun 24£20k£20k
Jul 24£20k£20k
Aug 24£20k£20k
Sep 24£20k£20k
Oct 24£20k£20k
Nov 24£20k£20k
Dec 24£20k£20k
Jan 25£20k£20k
Feb 25£20k£20k
Mar 25£20k£20k
Apr 25£20k£20k
May 25£20k£20k
Jun 25£20k£20k
Jul 25£20k£20k
Aug 25£20k£20k
Sep 25£20k£20k
Oct 25£20k£20k
Nov 25£20k£20k
Dec 25£20k£20k
Jan 26£20k£20k
Feb 26£20k£20k
Mar 26£20k£20k
Apr 26£20k£20k
May 26£20k£20k
Jun 26£20k£20k
Jul 26£20k£20k
Aug 26£20k£20k
Sep 26£20k£20k
Accountingmade from

Platform usage

Updated 9 Oct 26

Headroom on the Starter tier, Sep 2026: 3 of 15 included users; 2 of 4 included connectors.

Active users · Sep 26
3down 3 vs Jun 26of 15 included on the tier
Questions asked · Sep 26
31down 69 vs Jun 26
Connectors configured · Sep 26
2down 1 vs Jun 26of 4 included on the tier
Active admins · Sep 26
0level vs Jun 26
Data volume · Sep 26
0.5 GBdown 0.6 GB vs Jun 26
Active users and questions · monthlyUpdated 09 Oct 26
Left axisActive usersIncluded users (15)Right axisQuestions asked
00820015400Jan 24May 24Sep 24Jan 25May 25Sep 25Jan 26May 26Sep 26records indexed flat 30d331Jan 24: Included users (15) 15; Questions asked 45Feb 24: Included users (15) 15; Questions asked 163Mar 24: Included users (15) 15; Questions asked 201Apr 24: Included users (15) 15; Questions asked 247May 24: Included users (15) 15; Questions asked 275Jun 24: Included users (15) 15; Questions asked 260Jul 24: Included users (15) 15; Questions asked 313Aug 24: Included users (15) 15; Questions asked 149Sep 24: Included users (15) 15; Questions asked 268Oct 24: Included users (15) 15; Questions asked 286Nov 24: Included users (15) 15; Questions asked 261Dec 24: Included users (15) 15; Questions asked 203Jan 25: Included users (15) 15; Questions asked 262Feb 25: Included users (15) 15; Questions asked 259Mar 25: Included users (15) 15; Questions asked 272Apr 25: Included users (15) 15; Questions asked 258May 25: Included users (15) 15; Questions asked 263Jun 25: Included users (15) 15; Questions asked 273Jul 25: Included users (15) 15; Questions asked 294Aug 25: Included users (15) 15; Questions asked 144Sep 25: Active users 12; Included users (15) 15; Questions asked 286Oct 25: Active users 12; Included users (15) 15; Questions asked 291Nov 25: Active users 14; Included users (15) 15; Questions asked 260Dec 25: Active users 13; Included users (15) 15; Questions asked 237Jan 26: Active users 12; Included users (15) 15; Questions asked 214Feb 26: Active users 11; Included users (15) 15; Questions asked 191Mar 26: Active users 10; Included users (15) 15; Questions asked 168Apr 26: Active users 8; Included users (15) 15; Questions asked 146May 26: Active users 7; Included users (15) 15; Questions asked 123Jun 26: Active users 6; Included users (15) 15; Questions asked 100Jul 26: Active users 5; Included users (15) 15; Questions asked 77Aug 26: Active users 4; Included users (15) 15; Questions asked 54Sep 26: Active users 3; Included users (15) 15; Questions asked 31
One point per month; the dot and figure at the right end are the latest value. Two scales: left-axis lines read against the left figures, right-axis lines against the coloured figures on the right; both start at zero, so where the lines cross means nothing. The dotted line is the allowance. Latest (Sep 26): Active users 3; Questions asked 31. Oct 26 is month to date, so it is left off the lines and the tiles. Basis: product usage, facts.usage_monthly:org_004, signals:org_004.
Connectors, admins and data volume · monthlyUpdated 09 Oct 26
Left axisConnectors configuredIncluded connectors (4)Active adminsRight axisData volume
00.0 GB20.8 GB41.5 GBJan 24May 24Sep 24Jan 25May 25Sep 25Jan 26May 26Sep 2620.5 GB0Jan 24: Connectors configured 2; Included connectors (4) 4; Data volume 0.6 GBFeb 24: Connectors configured 3; Included connectors (4) 4; Data volume 0.9 GBMar 24: Connectors configured 3; Included connectors (4) 4; Data volume 0.9 GBApr 24: Connectors configured 3; Included connectors (4) 4; Data volume 1.0 GBMay 24: Connectors configured 3; Included connectors (4) 4; Data volume 1.0 GBJun 24: Connectors configured 3; Included connectors (4) 4; Data volume 1.0 GBJul 24: Connectors configured 3; Included connectors (4) 4; Data volume 1.0 GBAug 24: Connectors configured 3; Included connectors (4) 4; Data volume 1.0 GBSep 24: Connectors configured 3; Included connectors (4) 4; Data volume 1.1 GBOct 24: Connectors configured 3; Included connectors (4) 4; Data volume 1.1 GBNov 24: Connectors configured 3; Included connectors (4) 4; Data volume 1.1 GBDec 24: Connectors configured 3; Included connectors (4) 4; Data volume 1.1 GBJan 25: Connectors configured 3; Included connectors (4) 4; Data volume 1.1 GBFeb 25: Connectors configured 3; Included connectors (4) 4; Data volume 1.1 GBMar 25: Connectors configured 3; Included connectors (4) 4; Data volume 1.2 GBApr 25: Connectors configured 3; Included connectors (4) 4; Data volume 1.2 GBMay 25: Connectors configured 3; Included connectors (4) 4; Data volume 1.2 GBJun 25: Connectors configured 3; Included connectors (4) 4; Data volume 1.2 GBJul 25: Connectors configured 3; Included connectors (4) 4; Data volume 1.2 GBAug 25: Connectors configured 3; Included connectors (4) 4; Data volume 1.2 GBSep 25: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 1.3 GBOct 25: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 1.3 GBNov 25: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 1.3 GBDec 25: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 1.3 GBJan 26: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 1.3 GBFeb 26: Connectors configured 3; Included connectors (4) 4; Active admins 1; Data volume 1.3 GBMar 26: Connectors configured 2; Included connectors (4) 4; Active admins 1; Data volume 0.5 GBApr 26: Connectors configured 2; Included connectors (4) 4; Active admins 1; Data volume 0.9 GBMay 26: Connectors configured 3; Included connectors (4) 4; Active admins 0; Data volume 1.2 GBJun 26: Connectors configured 3; Included connectors (4) 4; Active admins 0; Data volume 1.1 GBJul 26: Connectors configured 3; Included connectors (4) 4; Active admins 0; Data volume 0.9 GBAug 26: Connectors configured 2; Included connectors (4) 4; Active admins 0; Data volume 0.5 GBSep 26: Connectors configured 2; Included connectors (4) 4; Active admins 0; Data volume 0.5 GB
One point per month; the dot and figure at the right end are the latest value. Two scales: left-axis lines read against the left figures, right-axis lines against the coloured figures on the right; both start at zero, so where the lines cross means nothing. The dotted line is the allowance. The line steps because the figure holds until it changes. Latest (Sep 26): Connectors configured 2; Active admins 0; Data volume 0.5 GB. Oct 26 is month to date, so it is left off the lines and the tiles. Basis: product usage, facts.usage_monthly:org_004, signals:org_004.

Dated markers: Sep 2026 records indexed flat 30d · Jan 2027 renewal within 120d price rise.

Usagemade from

Documents

Updated 9 Oct 26

18 documents in 5 folders; 4 drafts hang on their executed paper. All documents

  • commercial
  • delivery
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Open deals

DealStageAmountClose
Hollins Tarrant – Renewalrenewal_open£22,0004 Jan 2027
CRMmade from

Open tickets

Helpdeskmade from

Activity

CRMmade from

Contacts

CRMmade from

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • not yet analysed
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Hollins Tarrant's pages are written from 4 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 141 AI summaries of 149 raw things (calls, tickets, emails, news), 4 people (4 with an AI write-up) and 7 staff (0 with an AI write-up), shown on 13 pages. 4 AI records in this trail are not yet analysed.

The trail as a list (block, record, entity, raw row)
  • Activity page block
  • AI opinion page block
    • Hollins Tarrant at risk AI record
      • Hollins Tarrant – New entity
        • Hollins Tarrant entity
          • accounting/customers.csv org_004 raw row
          • crm/companies.csv org_004 raw row
          • product_analytics/tenants.csv org_004 raw row
        • contracts/order_form_lines.csv ctr_004_01:1 raw row
        • contracts/order_form_lines.csv ctr_004_01:2 raw row
        • contracts/order_forms.csv ctr_004_01 raw row
        • crm/deal_line_items.csv deal_004_01:1 raw row
        • crm/deal_line_items.csv deal_004_01:2 raw row
        • +7 more
      • Hollins Tarrant – Renewal entity
        • Hollins Tarrant entity
          • accounting/customers.csv org_004 raw row
          • crm/companies.csv org_004 raw row
          • product_analytics/tenants.csv org_004 raw row
        • contracts/order_form_lines.csv ctr_004_02:1 raw row
        • contracts/order_forms.csv ctr_004_02 raw row
        • crm/deal_line_items.csv deal_004_02:1 raw row
        • crm/deal_stage_history.csv deal_004_02:1 raw row
        • crm/deal_stage_history.csv deal_004_02:2 raw row
        • +3 more
      • Hollins Tarrant – Renewal entity
        • Hollins Tarrant entity
          • accounting/customers.csv org_004 raw row
          • crm/companies.csv org_004 raw row
          • product_analytics/tenants.csv org_004 raw row
        • contracts/order_form_lines.csv ctr_004_03:1 raw row
        • contracts/order_forms.csv ctr_004_03 raw row
        • crm/deal_line_items.csv deal_004_03:1 raw row
        • crm/deal_stage_history.csv deal_004_03:1 raw row
        • crm/deal_stage_history.csv deal_004_03:2 raw row
        • +3 more
      • Hollins Tarrant – Renewal entity
        • Hollins Tarrant entity
          • accounting/customers.csv org_004 raw row
          • crm/companies.csv org_004 raw row
          • product_analytics/tenants.csv org_004 raw row
        • crm/deal_line_items.csv deal_004_04:1 raw row
        • crm/deal_stage_history.csv deal_004_04:1 raw row
        • crm/deals.csv deal_004_04 raw row
      • Hollins Tarrant documents: Starter to Jan 2027 AI record
      • INV-004-0001 entity
        • Hollins Tarrant entity
          • accounting/customers.csv org_004 raw row
          • crm/companies.csv org_004 raw row
          • product_analytics/tenants.csv org_004 raw row
        • accounting/invoice_lines.csv inv_004_001:1 raw row
        • accounting/invoices.csv inv_004_001 raw row
        • accounting/payments.csv pay_004_001 raw row
      • +98 more
  • ARR journey page block
    • facts.arr_monthly:org_004 facts table
      • Hollins Tarrant – New entity
        • Hollins Tarrant entity
          • accounting/customers.csv org_004 raw row
          • crm/companies.csv org_004 raw row
          • product_analytics/tenants.csv org_004 raw row
        • contracts/order_form_lines.csv ctr_004_01:1 raw row
        • contracts/order_form_lines.csv ctr_004_01:2 raw row
        • contracts/order_forms.csv ctr_004_01 raw row
        • crm/deal_line_items.csv deal_004_01:1 raw row
        • crm/deal_line_items.csv deal_004_01:2 raw row
        • +7 more
      • Hollins Tarrant – Renewal entity
        • Hollins Tarrant entity
          • accounting/customers.csv org_004 raw row
          • crm/companies.csv org_004 raw row
          • product_analytics/tenants.csv org_004 raw row
        • contracts/order_form_lines.csv ctr_004_02:1 raw row
        • contracts/order_forms.csv ctr_004_02 raw row
        • crm/deal_line_items.csv deal_004_02:1 raw row
        • crm/deal_stage_history.csv deal_004_02:1 raw row
        • crm/deal_stage_history.csv deal_004_02:2 raw row
        • +3 more
      • Hollins Tarrant – Renewal entity
        • Hollins Tarrant entity
          • accounting/customers.csv org_004 raw row
          • crm/companies.csv org_004 raw row
          • product_analytics/tenants.csv org_004 raw row
        • contracts/order_form_lines.csv ctr_004_03:1 raw row
        • contracts/order_forms.csv ctr_004_03 raw row
        • crm/deal_line_items.csv deal_004_03:1 raw row
        • crm/deal_stage_history.csv deal_004_03:1 raw row
        • crm/deal_stage_history.csv deal_004_03:2 raw row
        • +3 more
      • Hollins Tarrant – Renewal entity
        • Hollins Tarrant entity
          • accounting/customers.csv org_004 raw row
          • crm/companies.csv org_004 raw row
          • product_analytics/tenants.csv org_004 raw row
        • crm/deal_line_items.csv deal_004_04:1 raw row
        • crm/deal_stage_history.csv deal_004_04:1 raw row
        • crm/deals.csv deal_004_04 raw row
      • INV-004-0001 entity
        • Hollins Tarrant entity
          • accounting/customers.csv org_004 raw row
          • crm/companies.csv org_004 raw row
          • product_analytics/tenants.csv org_004 raw row
        • accounting/invoice_lines.csv inv_004_001:1 raw row
        • accounting/invoices.csv inv_004_001 raw row
        • accounting/payments.csv pay_004_001 raw row
      • INV-004-0002 entity
        • Hollins Tarrant entity
          • accounting/customers.csv org_004 raw row
          • crm/companies.csv org_004 raw row
          • product_analytics/tenants.csv org_004 raw row
        • accounting/invoice_lines.csv inv_004_002:1 raw row
        • accounting/invoices.csv inv_004_002 raw row
        • accounting/payments.csv pay_004_002 raw row
      • +2 more
  • AI facts page block
    • Hollins Tarrant at risk AI record
      • Hollins Tarrant – New entity
        • Hollins Tarrant entity
          • accounting/customers.csv org_004 raw row
          • crm/companies.csv org_004 raw row
          • product_analytics/tenants.csv org_004 raw row
        • contracts/order_form_lines.csv ctr_004_01:1 raw row
        • contracts/order_form_lines.csv ctr_004_01:2 raw row
        • contracts/order_forms.csv ctr_004_01 raw row
        • crm/deal_line_items.csv deal_004_01:1 raw row
        • crm/deal_line_items.csv deal_004_01:2 raw row
        • +7 more
      • Hollins Tarrant – Renewal entity
        • Hollins Tarrant entity
          • accounting/customers.csv org_004 raw row
          • crm/companies.csv org_004 raw row
          • product_analytics/tenants.csv org_004 raw row
        • contracts/order_form_lines.csv ctr_004_02:1 raw row
        • contracts/order_forms.csv ctr_004_02 raw row
        • crm/deal_line_items.csv deal_004_02:1 raw row
        • crm/deal_stage_history.csv deal_004_02:1 raw row
        • crm/deal_stage_history.csv deal_004_02:2 raw row
        • +3 more
      • Hollins Tarrant – Renewal entity
        • Hollins Tarrant entity
          • accounting/customers.csv org_004 raw row
          • crm/companies.csv org_004 raw row
          • product_analytics/tenants.csv org_004 raw row
        • contracts/order_form_lines.csv ctr_004_03:1 raw row
        • contracts/order_forms.csv ctr_004_03 raw row
        • crm/deal_line_items.csv deal_004_03:1 raw row
        • crm/deal_stage_history.csv deal_004_03:1 raw row
        • crm/deal_stage_history.csv deal_004_03:2 raw row
        • +3 more
      • Hollins Tarrant – Renewal entity
        • Hollins Tarrant entity
          • accounting/customers.csv org_004 raw row
          • crm/companies.csv org_004 raw row
          • product_analytics/tenants.csv org_004 raw row
        • crm/deal_line_items.csv deal_004_04:1 raw row
        • crm/deal_stage_history.csv deal_004_04:1 raw row
        • crm/deals.csv deal_004_04 raw row
      • Hollins Tarrant documents: Starter to Jan 2027 AI record
      • INV-004-0001 entity
        • Hollins Tarrant entity
          • accounting/customers.csv org_004 raw row
          • crm/companies.csv org_004 raw row
          • product_analytics/tenants.csv org_004 raw row
        • accounting/invoice_lines.csv inv_004_001:1 raw row
        • accounting/invoices.csv inv_004_001 raw row
        • accounting/payments.csv pay_004_001 raw row
      • +98 more
  • Contacts page block
    • Rob Ellery entity
      • Hollins Tarrant entity
        • accounting/customers.csv org_004 raw row
        • crm/companies.csv org_004 raw row
        • product_analytics/tenants.csv org_004 raw row
      • crm/contacts.csv per_0401:org_004 raw row
      • product_analytics/users.csv usr_004_003 raw row
    • Jenna Price entity
      • Hollins Tarrant entity
        • accounting/customers.csv org_004 raw row
        • crm/companies.csv org_004 raw row
        • product_analytics/tenants.csv org_004 raw row
      • crm/contacts.csv per_0402:org_004 raw row
      • product_analytics/users.csv usr_004_001 raw row
    • Claire Haddon entity
      • Hollins Tarrant entity
        • accounting/customers.csv org_004 raw row
        • crm/companies.csv org_004 raw row
        • product_analytics/tenants.csv org_004 raw row
      • crm/contacts.csv per_0403:org_004 raw row
    • Josh Penrose entity
      • Hollins Tarrant entity
        • accounting/customers.csv org_004 raw row
        • crm/companies.csv org_004 raw row
        • product_analytics/tenants.csv org_004 raw row
      • crm/contacts.csv per_0404:org_004 raw row
      • product_analytics/users.csv usr_004_002 raw row
  • Open deals page block
    • Hollins Tarrant – Renewal entity
      • Hollins Tarrant entity
        • accounting/customers.csv org_004 raw row
        • crm/companies.csv org_004 raw row
        • product_analytics/tenants.csv org_004 raw row
      • crm/deal_line_items.csv deal_004_04:1 raw row
      • crm/deal_stage_history.csv deal_004_04:1 raw row
      • crm/deals.csv deal_004_04 raw row
  • Documents page block
    • Hollins Tarrant - Proposal v1 entity
      • Hollins Tarrant entity
        • accounting/customers.csv org_004 raw row
        • crm/companies.csv org_004 raw row
        • product_analytics/tenants.csv org_004 raw row
      • document_store/files.csv doc_004_001 raw row
    • +12 more
  • hero page block
    • Key facts page block
      • Evidence trail page block
        • The story page block
          • Next step page block
            • Open tickets page block
              • Profile page block
                • Sources page block
                  • Platform usage page block
                    Computedmade from
                    Sources AI · Accounting · Calls · Contracts · CRM · Documents · Events · Support · Email · Web · Usage
                    made from

                    B-Brain is a fictional company; every organisation and person here is invented. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

                    Help & Support

                    Open as a page

                    Help & Support

                    B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

                    How to use the site

                    How to ask

                    Press Ask Brain in the header. Type a question, or pick one of the examples.

                    The site itself does not call an AI model; answers in Claude come from the same figures you see here.

                    What the data covers

                    DataRecords
                    Organisations75
                    People at customers290
                    B-Brain staff40
                    Calls784
                    Email threads1,169
                    Support tickets449
                    Documents477
                    Deals117
                    Invoices101
                    Events49
                    News items56

                    Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

                    B-Brain is a fictional company: every organisation, person and figure here is invented for this demonstration.

                    Who to contact

                    Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.
                    Ask B

                    Ask B

                    B-Brain · read-only